FAQs
Frequently Asked Questions: Your Guide to Seamless Shipping with Global Kings Logistics
What are the accepted modes of payment?
We accept payments via Naira, Zelle, and Cryptocurrency, providing flexible options to suit your needs.
Which shipping lines do you work with for RoRo and container shipments?
We partner with top-tier carriers such as Grimaldi, Sallaum, MSC, COSCO, and NYK Line to ensure reliable and efficient shipping solutions.
What types of shipments do you handle?
Our services cover a range of shipments, including vehicles, personal goods, high and heavy equipment, oversized cargo, and general freight.
Do you assist with customs clearance in Nigeria?
Yes, we offer comprehensive customs clearance services, ensuring your shipments comply with all regulations for smooth delivery.
What documents are required for customs clearance?
Typically, we require:
Commercial Invoice
Packing List
Bill of Lading
Import/Export Licenses (if applicable)
Our team will guide you through the documentation process to avoid any delays.
Do you provide trucking and inland freight services?
Yes, we offer inland transportation services from ports to final destinations, ensuring a seamless end-to-end logistics experience.
What types of vehicles are available for inland freight?
We offer a variety of vehicles to accommodate different shipment needs, including:
Refrigerated trailers for temperature-sensitive goods.
Flatbeds for oversized cargo and machinery.
Dry vans for general freight.
Car carriers and specialized vehicle transport trucks to efficiently move cars and other vehicles to and from ports.
Our fleet is equipped to ensure safe and timely transport, whether it’s for local deliveries or long-haul inland freight.
What is needed to process the booking of a unit?
To book a shipment, we require:
Details of the cargo, such as type, size, and weight.
Preferred destination port and shipping schedule.
Necessary documentation for customs and compliance.
Can I track my shipment in real-time?
Yes, you can track your shipment in real-time using our advanced tracking system. For vehicle shipments, you’ll need the Vehicle Identification Number (VIN) to access detailed tracking information. This ensures you can monitor your shipment's progress from origin to destination, providing full transparency and peace of mind.
How long does it take for my shipment to reach its destination?
Transit times depend on the shipping method and destination. RoRo and container shipments to West Africa and the Middle East typically take 3–6 weeks.
What should I do if I have more questions?
If your question isn’t listed here, our support team is happy to assist. Contact us directly, and we’ll provide the information you need.
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